Privacy Policy

Privacy Policy

Effective Date: 28 November 2025

Company: Ocean Technolab

Website: www.oceantechnolab.com

CRM Application: Ocean CRM (crm.oceantechnolab.com)

Contact Email: info@oceantechnolab.com

Introduction

Ocean Technolab (referred to as “we”, “us”, or “our”) operates the website oceantechnolab.com and the SaaS application Ocean CRM at crm.oceantechnolab.com.

This Privacy Policy explains how we collect, use, store, and protect personal data when you:

  • Visit our website

  • Contact us

  • Use Ocean CRM

  • Connect your Facebook Page through Meta OAuth

  • Use any service or feature that interacts with our CRM

This policy is written to meet Meta’s privacy requirements for apps that access Facebook Lead Ads, including transparency, allowed data usage, and user rights.

Information We Collect

We collect data in two areas:

A. Data Collected Through Our Website

(From your original site policy  )

  • Name

  • Email address

  • Phone number

  • Company name

  • Information submitted via contact forms

  • Technical and usage information (IP address, browser details, pages viewed, time spent, interactions, etc.)

  • Information you provide when you contact us for inquiries


B. Data Collected Through Ocean CRM

Ocean CRM collects and processes the following information when users create accounts or integrate their Facebook Page:

CRM Account Information
  • Name

  • Email

  • Login credentials

  • Phone number

  • Activity logs (login events, system actions)

Meta OAuth & Facebook Page Integration

When you connect your Facebook Page to Ocean CRM using Meta OAuth, the CRM receives:

  • Facebook Page ID & Page name

  • Access tokens required to read your Lead Ads data

  • Permissions granted by you during the OAuth authorization process

Lead Ads Data (Read-Only)

Ocean CRM only reads the following Lead Ads information:

  • Lead name

  • Email

  • Phone number

  • Lead form submissions

  • Timestamp of lead creation

We do not modify or post content on your behalf.

We do not permanently store Facebook Lead Ads data.

Once synced to your CRM account, lead data is delivered to you and handled according to your usage in Ocean CRM.

How We Use Your Information

A. Website & Business Operations
  • Responding to your inquiries

  • Providing and managing services

  • Improving site performance

  • Security, compliance, and legal obligations


B. Ocean CRM Operations

We use CRM-related data to:

  • Authenticate users into the CRM

  • Allow admins to connect their Facebook Page through Meta OAuth

  • Read Lead Ads data and sync it to your CRM dashboard

  • Provide customer support

  • Improve CRM features, security, and infrastructure

  • Manage your CRM account and usage

  • Prevent unauthorized access or misuse


C. Meta Platform Data Usage (Required Section)

As required by Meta:

  • We only use Meta data for the purpose explicitly granted by the user (reading and syncing Facebook Lead Ads).

  • We do not:

    • Modify user content on Facebook

    • Publish content on behalf of users

    • Retrieve data unrelated to Lead Ads

    • Sell or transfer Meta data to third parties

    • Use Meta data for advertising or profiling

  • Tokens granted via Meta OAuth are:

    • Used solely to fetch Lead Ads data

    • Stored securely

    • Never shared with external parties

Data Retention

  • CRM account data (e.g., name, email, activity logs) is retained as long as the account is active.

  • Website form data is retained as required for business communication.

  • Lead Ads data is not permanently stored and is only processed to sync leads to the connected CRM account.

  • We retain information only as long as required for legal or operational reasons.

Data Retention

We do not sell personal data.

We may share data only in the following cases:

  • With service providers (hosting, analytics, security vendors)

  • If required by law, regulation, or government request

  • In events such as mergers or acquisitions, with continued privacy protection

  • With your consent when explicitly provided

Cookies and Tracking Technologies

We use cookies on our website to:

  • Improve site performance

  • Analyze user behavior

  • Provide a better experience

You may disable cookies through browser settings, but the website may not work correctly.

Security

We take reasonable administrative, technical, and organizational steps to protect personal data.

That said, no method of online transmission is fully secure.

User Rights ​

You have the right to:

You may reach us at info@oceantechnolab.com

Links to Third-Party Websites

Our website or CRM may contain external links.

We are not responsible for third-party privacy practices.

Changes to this Privacy Policy

We may update this policy.

The updated version will be posted on our website with a revised effective date.

Contact

 If you have any questions, concerns or complaints about our privacy practices, you can contact us at:   

Ocean Technolab 

 📧  Email: info@oceantechnolab.com 

 🌐 Website: www.oceantechnolab.com